hülsta UK Head Office, 50 High Street, Esher, Surrey KT10 9QY
We’re open Monday to Friday 9am to 5pm
Tel: 01372 479 726
Frequently Asked Questions
Please read our FAQ before sending us a message.
Unfortunately we only deliver to the UK mainland at present.
A: Once you have placed your order you will receive an automated e-mail to confirm receipt.When the order is being process you will receive another e-mail to advise of your order number and planned delivery week.
A: Unfortunately that is not possible.
A: This is possible at a charge of £150.Payable directly to Hulsta UK prior to delivery of any new mattresses.
A: Once the order has been placed you have 48 hours to change your mind and cancel the order.
A: Please advise of any damages as soon as possible and supply photographs to show the damage to webshop@hulsta.co.uk
A: Please ensure you measure before ordering to ensure it will fit.There will be a returns and cancellation charge.
A: To make changes, please e-mail us on webshop@hulsta.co.uk and we will try and make the changes.However should the order be in production there will be no changes accepted.
A: We will always try and deliver the furniture on time, however in some cases we cannot predict any delays beyond our control.Should your order be overdue, please give us a quick nudge on webshop@hulsta.co.uk and we will look into the matter.
A: Once the order is complete and has arrived in the UK, you will receive a call from the delivery company or our delivery department to find a suitable date.
A: All images are for illustration purposes only.As some pieces are individually manufactured there is a slight chance the wood could look different to any images.See it as a unique piece of furniture made just for you.